How can we help?
Getting Started
Everything you need to know about converting your first file.
File Issues
Trouble with upload? Document processing failed? Find solutions here.
Security & Privacy
Learn how we handle your data and ensure your privacy.
Frequently Asked Questions
What file formats do you support?
We strictly support Microsoft Word .docx files. Older .doc files must be saved as .docx before uploading.
Is there a file size limit?
Yes, the current maximum file size is 16MB per document.
How long do you keep my files?
Files are deleted automatically after 1 hour, or you can delete them instantly using the delete button in your conversion history.
Still can't find what you're looking for?
Our team is happy to answer your questions.
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